PROS SPEAK OUT FOR
FLEETTALK BY ROCK.
'We are extremely satisfied.'
JASON POPE, FIRE CHIEF, FAIRFIELD COUNTY FIRE SERVICE
“The Fairfield County Fire Service has been a FleetTalk customer for over five years, and we are extremely satisfied. Before, we had an outdated VHF system with poor coverage throughout our large, rural county. Since switching to FleetTalk from Rock Communications, we now have portable radio coverage over the entire county and beyond. We have had several significant incidents and weather events with large amounts of radio traffic and have had no system issues. Although we haven’t had to use it much, Rock Communications’ customer service has been fantastic offering quick response and fast resolution."
'We actually have no dead spots inside the city.'
CHIEF FRANK BURNS, KINGS MOUNTAIN FIRE DEPT.
"I guess some of the big advantages that we found out is communications. We actually have no dead spots inside the city. We’ve got so many channels we can choose from when we’re out here training, doing exercise. When you swap over to different channels and not interfere with anything else. And on a fire scene we can break our divisions up and have every division on a separate channel and have one person monitoring all those channels so we can communicate and it not disturb the internal fire tax."
'I'm concerned about reliability and cost, and this system does both.'
JAMES INMAN, BESSEMER CITY MANAGER
"As a former full-time police officer and now a City Manager, the radio system was first converted here for the police department approximately three years ago to the digital system. We were so happy with it that we subsequently converted the entire radio system to the digital system. It has been very reliable for us. It gives us the reliability of the 800 mhz without the cost. As a City Manager, I’m concerned about reliability and cost, and this system does both."
'We couldn't be more pleased with our coverage area.'
ANDREW S. UNDERWOOD, 911 PSAP MANAGER, CITY OF KINGS MOUNTAIN
In 2012 the city made the decision to go to a digital format since we were going to be forced to abandon our existing analog system with the advent of the narrow-banding requirement from the FCC that went into effect Jan. 1, 2013. That being said, we ended up settling on a FleetTalk NexEdge system and ended up putting in a seven-repeater system which gave us the capabilities not only to house multiple agencies on that but also even within the agencies, multiple talk groups.
We couldn’t be more pleased with our coverage area. We have 100 percent coverage of portables in the City of Kings Mountain. Mobile coverage is approximately a 60-mile radius off of our primary system and off of the Nextalk system extends into South Carolina and well up toward Virginia.
The cost of the units was also a major factor in comparing it with the Viper system. We were looking at pennies on the dollar and actually for a technology that was 17 years newer.